Frequently asked questions.

Behavioral health counseling helps individuals manage mental, emotional, and behavioral challenges such as anxiety, depression, stress, substance use, or family conflict.
If you are struggling with stress, emotional challenges, unhealthy habits, or relationship concerns, counseling may provide support and effective coping strategies.
We offer individual, family, group, and specialized counseling services (e.g., substance abuse, trauma, etc.) Please take a look at our programs.
Most sessions are 45–60 minutes, though this may vary depending on the program or client needs.

A referral is not required — you can contact us directly to schedule an appointment. We also accept referrals from providers, schools, and agencies. To help us serve you faster, please complete our referral form.
You can call our office, complete the referral form on our website, or be referred by a healthcare provider.
Please bring identification, insurance information, and any relevant medical or mental health records.
Appointment availability varies, but we aim to schedule initial assessments within 1–2 weeks.

Yes, we accept Medicaid and most major insurance providers. Please verify your insurance to confirm coverage.
We offer self-pay options and may have sliding scale fees based on income.
No, the referral process is free. Fees only apply once services begin.
Appointment availability varies, but we aim to schedule initial assessments within 1–2 weeks.

Yes. Your privacy is protected by law. Information is only shared with your written consent, except in cases of safety concerns or legal requirements.
No, not unless you choose to share this information or provide written consent.

Our licensed counselors and therapists have specialized training in behavioral health and provide care tailored to your needs.
We coordinate with primary care physicians and psychiatrists when medication is needed but do not always prescribe directly.
Yes, we provide both in-person and telehealth counseling options.

We do not provide individual counseling for youth or teens. However, we do offer family group sessions designed to strengthen communication, build understanding, and create strategies that support the entire household. Visit our Family Counseling page.
We coordinate with primary care physicians and psychiatrists when medication is needed but do not always prescribe directly.
Yes, we provide both in-person and telehealth counseling options.

If you are experiencing a life-threatening emergency, call 911 immediately. For urgent mental health crises, please contact your local crisis hotline or go to the nearest emergency room.
We do not provide 24/7 emergency services, but we can connect you with crisis resources and follow up with ongoing support.